KUMPULAN TUGAS SOFTSKILL (B.ING BISNIS 1)

**LETTER OF REFUSAL**

May 28, 2002

Robert Parker
Manager
EquiServe
91 Mansfield Avenue
Brockton, MA 01889

Dear Mr. Parker:
Thank you for your employment offer for the position of Sales Manager with EquiServe. I am
unable to accept the offer since I have accepted a similar position with another company.
Thank you for providing the opportunity to interview with you, to discuss career possibilities
and to learn about the work of your organization. Best wishes for your company’s continued
success.

Yours truly,

DESSY ASRI RYANTI


**LETTER OF MAKING REQUEST**

April 7, 2000
Bernard Weiner, President
United Workers of America, Local 3
735 Wythe Ave.
Brooklyn, NY 11211
Dear Brother Weiner,
I am writing to request a copy of the current collective bargaining agreement between Local 3 and Overwork Manufacturing Corp.
I have worked at the Overwork Manufacturing Corp. as a machine operator and have been a member of Local 3 for 15 years. I understand that it is my right under the Labor-Management Reporting and Disclosure Act to have a current and true copy of the Collective Bargaining Agreement and all related agreements (signed by both parties) that apply to me.
Please send me a copy of the collective bargaining agreement between Local 3 and Overwork Manufacturing Corp. to the address below or let me know when I can come to the office to obtain a copy of the agreement. I ask to receive a copy of the contract by April 21, 2000.
Thank you for your assistance.
Sincerely,

DESSY ASRI RYANTI
New York, NY 10034



**LETTER OF OFFER JOB**

Dear Michael lash,

Re: Offer of GARUDA .co

We would like to welcome you to {our company and formally offer you the position of pilot. This letter sets out the terms and conditions of the offer and your acknowledgment and acceptance of them.

Your key responsibility in this role is to responsibility as professional pilot. A full job description is attached.

Our business takes very seriously its obligations under the Occupational Health and Safety Act, Anti-Discrimination Act and Industrial Relations Act.

Your employment conditions are governed by the GARUDA .co.



**LETTER OF FORMAL**

Dear Sir,

I am writing this letter to complain in the strongest terms about the poor service that I have received from your company.
We signed up to your telephone and internet service package two months ago because your advertising suggests that you are better than Telco. In addition, you promise to deal with problems quickly and efficiently, something that Telco were unable or unwilling to do. However, in the first month of service you managed to cause me to lose two days worth of business because of poor administration. The main problem was that you failed to provide me with the correct telephone number, 9818 8747, that you had promised when I completed the contract. This phone number was an established business line which I had been using for the last three years. Obviously this meant that my clients were unable to contact me and it cost me many hours of phone calls to resolve the matter with your support centre.
I would appreciate it if this situation could be resolved and a substantial rebate offered on my first three month's account.
I look forward to hearing from you soon.

Yours Faithfully
DESSY ASRI RYANTI




**LETTER OF INFORMAL**

Nov. 15, 2000
Dear Sara,
I want to thank you again for interviewing me for the merchandise analyst position this week. It was wonderful seeing you again and learning about your work at Straubinger's Department Stores.
As I'm sure you could tell during the interview, I'm very enthusiastic about the possibility of joining your team. I'm confident my skills and experience would add to the excellent job you're all already doing.
Again, as you know, I'd love the chance to work with you.
Thanks so much for the chance to discuss my qualifications—and to catch up on our lives.
All the best,

DESSY ASRI